AI Has Already Replaced Me, In Some Regards, and That's Ok

Sep 18 / DeShawn Harden
For years, I've wanted to be a technical trainer, but worked as an IT instead. When I've written documents for coworkers and customers to embrace new technology, I've done my best to anticipate their feelings at every stage. It has felt great to know when I was right, but it has always felt better to know that I've given them a place to feel what they needed to feel in the workplace. They've been able to make mistakes, but they've also been able to see different parts of themselves and grow. Just through understanding their experiences and guiding them, I've shown them superpowers that they didn't know that they had. This has convinced me, for years, that I'd be great at instructional design and that I should branch out on my own. 





After my contract ended with the VA, I took time off and used my savings to dive into Instructional design. I was proud to design a course that was heavily based upon activities that helped get their hands dirty, but still validate themselves every step of the way. They didn't have to sit through hours of videos that either go too fast or are boring, or both. They could make things about themselves almost instantly and reach out to me. Crossing this threshold of dreaming and actually doing never felt better. I didn't make any money from it, the first time around, though.

This actually didn't bother me. I figured that I could research and adjust. I didn't expect to discover some of the weak points that I did. Cutting to the chase, as proud as I am of my labor of love, AI can do a lot of what I've described so far. Don't believe me? Here's a video. 

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So where does this leave me? Admittedly, I'm lost in some ways. I loved crafting experiences for individuals that are as real world as possible, but I think that AI takes the generality out of this process. Appealing to everyone doesn't work anymore. People need specialized attention. In other regards, I'm much more focused on what AI can't replace - actual empathy while individuals are learning. 
While AI can design activities for individuals, and that's great, people need to see themselves, not necessarily the right thing or way to do them, through every step of these transformative processes. 

Individuals Need to Ask Themselves:

"I know how to do this now, but is it my style?"
"Our KPIs are improving, but my team is also more present, right?" 
"How do I leave my imprint on this project?"
"Am I a tool in this group or am I a team member?" 
"What does this make me want to learn about myself next?" 
"What does this make me want to do outside of this project?" "
"Is letting this aspect of my work go better for me and my team?"

This is what matters to me as an instructional designer. I want to show people how to improve their skills, learn new ones, advocate for themselves, and still connect with the people around them. AI is showing me that empathy is no longer a secondary feature of training, but that it must permeate throughout all stages of problem solving.
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